Legal

Privacy Policy

Effective Date: June 1, 2025

Overview

JHL Masonry (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use our website at jhlmasonry.com, how we use that information, and your choices regarding it.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information when you interact with our website or contact us directly:

• Contact information — name, phone number, email address, and property address when you submit a form or request an estimate.
• Project details — information about your masonry or hardscape project that you voluntarily provide.
• Usage data — pages visited, time on site, browser type, and referring URL, collected automatically via analytics tools.

We do not collect payment information directly. Any financial transactions are processed through secure third-party providers.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or service request promptly.
• Prepare and deliver free project estimates and consultations.
• Schedule and coordinate project work.
• Communicate with you about your project status and follow-up care.
• Improve our website and service offerings based on usage patterns.

We will not use your contact information for unrelated marketing without your consent.

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Period.

Information Sharing

We may share your information with trusted third-party service providers who assist with our business operations — such as scheduling software, customer communication tools, or billing — under confidentiality obligations. These providers are only permitted to use your information to perform services on our behalf.

We may also disclose information when required by law, court order, or to protect the rights and safety of our business or others.

Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and does not identify you personally.

You can disable cookies through your browser settings. Doing so may affect some site functionality, but will not impact your ability to contact us or request service.

Third-Party Links

Our website may contain links to third-party websites (such as Google Maps, review platforms, or industry associations). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before submitting any information.

Data Security

We take reasonable technical and organizational precautions to protect your information from unauthorized access, disclosure, or misuse. However, no transmission of data over the internet can be guaranteed 100% secure. If you have concerns about a specific communication, please contact us directly by phone.

Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Your Rights

You may contact us at any time to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information from our records.
• Opt out of any future communications from us.

We will respond to all requests within a reasonable timeframe.

Contact Us

Questions about this policy or requests regarding your information should be directed to:

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The effective date at the top of this page reflects when it was last revised. We encourage you to review this policy periodically.